Effective Date: October 7, 2025

Thank you for choosing LicenseArc.
We want to ensure that your experience with us is transparent and fair. This Refund Policy explains when and how refunds may be issued for the services you purchase from us.

1. Services Covered by This Policy

This Refund Policy applies to all SEO and digital marketing services provided by LicenseArc through our website (licensearc.com) and direct agreements.
Because our services are digital and strategy-based, refunds are handled differently than for physical products.

2. General Refund Policy

All payments made to LicenseArc are non-refundable, except in the following specific cases:

  • ✅ Duplicate Payments
    If you accidentally make a duplicate payment for the same service, we will issue a full refund for the duplicated amount.
  • ✅ Service Not Delivered
    If we fail to deliver the agreed-upon services and no alternative solution is provided, you may be eligible for a full or partial refund.
  • ✅ Technical Errors
    In the case of a technical issue on our end (e.g., payment processing errors), we will promptly issue the appropriate refund.

3. Non-Refundable Situations

Refunds are not applicable in the following cases:

  • ❌ If work has already started on your SEO campaign, strategy, or project.
  • ❌ If you change your mind after purchasing a service.
  • ❌ If expected SEO results are not achieved due to factors beyond our control (e.g., Google algorithm updates, changes on your website, lack of implementation on your end).
  • ❌ If delays occur due to incomplete or inaccurate information provided by you.

Our services involve time, research, and strategic execution. Once work has begun, costs are incurred that cannot be recovered.

4. Refund Request Process

To request a refund, please contact us at Hello@licensearc.online within 7 days of your original payment date.
Include the following details:

  • Your full name
  • Contact information
  • Service purchased
  • Transaction details (date, amount, ID)
  • Reason for requesting the refund

Our team will review your request within 5–7 business days and notify you by email regarding the decision.

5. Refund Method

Approved refunds will be issued to the original payment method used for the transaction.
Processing time may vary depending on your bank or payment provider but typically takes 5–10 business days after approval.

6. Modifications and Adjustments

Before processing refunds, we may offer to resolve your concerns through:

  • Strategic adjustments to the campaign
  • Additional consultations
  • Service credits for future work

In many cases, issues can be resolved without the need for a refund, and we aim to find the fairest solution for both parties.

7. Contact Information

For refund-related questions or requests, please contact:

📍 LicenseArc
📍 Office Address:
12 Cricket Meadow, Bridgnorth, United Kingdom, WV16 4LB

📧 Email: hello@licensearc.online
📞 Phone: +44 7308 973807

8. Policy Updates

We may update this Refund Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be posted on this page with a new Effective Date.

By purchasing our services, you confirm that you have read, understood, and agreed to this Refund Policy.